I got the same issue this evening. Updated the camera via MeShare and bang no more video in Zviewer. Cannot record or do anything.
Its completely rendered useless after the update. I want to roll it back to v4. They need to make all firmware updates available for cases like these. Not having is a security risk to all if you count on your camera to for survellience of your house or business. I think their aim is to phase out the older app ZSight which I also find useful from time to time.
ZSight allows you to view and connect to a different wifi network from the app without the need of a pc. From the development point of view, it seems that Zmodo software release management is very bad and reckless. Consequently they have often caused a lot of trouble to users. Many files and firmware versions are available at filesdotzmododotcom. I have never used one of these and I have no idea what would happen if someone tried to revert to one of the previous firmware versions.
Thanks racerfern. I called Zmodo support and they said there is a vulnerability with post They are not going to remediate the issue in the future. I am getting the roll back to the prior version for now. I would not update any wireless camera if you plan on using Zviewer. Thanks darthsupreme for the info. Did they give you something to roll back? The update is specifically designed to introduce an encryption that blocks a couple of noted security vulnerabilities, most obviously, the issue with port It is intentional that this also causes the PC Zviewer software to stop working.
All devices are being updated in order to be as secure as possible when the Cloud recording services are rolled out. Any devices without the encryption will not work with the cloud services.
There will also eventually be an update to the mobile apps that will prevent non-encrypted devices from being viewed on MeShare and Zmodo.
We recommend against rolling back to the less secure apps, since they are less secure, and support for them will be phased out. If you are still interested in rolling your device back to the less secure firmware version, email our support team at support zmodo. Regarding their reckless and upsetting update with V4. So are you saying every camera I have will not work with my NVR, zsight, and me share sinc I updated firmware on the NVR and it updated each 6 cameras firmware and now I just see Video loss.
Firmware, V4. Updating the cameras should not affect them connecting to the NVR, and all versions will be viewable in MeShare. None of the other cameras now show any image. Just video loss across the nvr. On zsight and meshare it just times out with error through the the NVR Connection.Bring up the live image of the camera, then tap the gear in the top right corner, then scroll all the way to the bottom. It sure would be nice to get a response.
Likely from a more friendly and responsive manufacturer. Why would a screenshot of the Zsight app displaying 1.
Since you are not seeing the update option, I would like a screenshot to confirm that you are accessing the correct screen, and that the firmware version is not already on the V Alternately, if you are unable to take a screenshot, you can let me know the email address that the device is linked to, and I can check the version of the system within our servers. I never said that.
Frankly, I am convinced that purchasing more robust equipment is the best choice. I recommend following the prescribed steps for updating the system, and providing screenshots of any issues with the update. Attached are some screen shots. From the user. And from my iphone it just says failed. When the device is unable to connect to our server for live viewing, it will be similarly unable to connect for updates. I recommend calling support to troubleshoot the offline issue.
I can view the system on all the different platforms with the one exception being the meshare website. I was actually never even aware of this site and while I can log in it just says I"m offline. Neither will allow the upgrade though. Currently I have Hardware Version v Patty November 18,pm 2. You will want to use the Zsight app to update the system to the most recent firmware version. And whereabouts in the Zsight app is the firmware update option?
Patty December 2,am 4. If a firmware update is available, it will be shown there. Patty March 16,pm 7. What is the current version your system is on, and what app are you using?
Hardware Patty March 16,pm Not the app version. Take a screenshot of that page. I forgot to mention, please send the email via PM, please do not post your email publicly here. Without the screenshot it unfortunately sounds as if the issue is use related. Same question from me.meShare 1080p Wireless Security Camera with Cloud Indoor Setup process
Patty October 17,pm Are you able to view the system through the mobile app?Downloads all version android firmware for zmodo dbh firmware device. See full manual for update android firmware. Find and upgrade firmware on you device. Download and update android firmware for products: zk firmware download, ws firmware, wl ap firmware, vivo v1 max firmware update, tc firmware.
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We recently received customer complaints about the failure of Zmodo devices to work with Alexa skills on the Echo Show or the Echo Spot, we found that the root cause of these issues was that the Zmodo devices belonging to the users were not updated to the latest firmware. Zmodo had made this update available to customers through our platform, which would be accessible when customers click the Live View option on the device, choose the Device Setting icon on the upper right corner, press the three dots Once updated, the device would be compatible with Alexa.
The following table shows a list of devices that have been Alexa certified, along with versions that are incompatible with Alexa. The Zmodo platform was updated on Aug 2, With the updates, if the current device version is incompatible with Alexa, their Alexa device will respond with a message to ask the customer to upgrade their device to the latest version.
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